Account terms

What this page covers

This page states the terms your Formbar account runs under: what the account lets you do, what ends it, and what each of us owes the other. A paid plan carries its own terms, and the sale terms page holds them.

Who your account is with

Your account is with Gordon Westerman, trading as Formbar. Full provider identification, including the tax details German law requires, is on the Imprint.

Email: [email protected]

Buying a paid plan brings in a second party. Paddle is the merchant of record for every paid plan on this site, which makes it the seller of what you buy. The sale terms page states what that means for your purchase.

What your account lets you do

Downloading Formbar is free, and it stands outside any contract of sale. You may stop using it at any moment, and a paid plan is the one thing you ever owe us for.

Your account gets its own referral link, minted once when the account is created. The referral terms page states what a referral earns you, and what it takes for one to count.

Your account belongs to one organisation, created alongside it. That organisation carries the plan it is on, the seats that plan holds, and how many of them are assigned. Every account in the organisation reaches the same plan.

You can assign one of your organisation's seats to a colleague before that person has a Formbar account. Signing up with that address puts them on that seat.

Your account holds a credit ledger: a running history of the months credited or debited to it. Months are time on Formbar, and an account holding months keeps them until it has a subscription for them to run on.

Your account can start one free month, and that month runs once per Mac.

A paid plan can keep a copy of a configuration here, so you can read back what you kept. You turn sync on for each configuration separately.

You can download your account records, at any time, with one signed-in visit to formbar.app/api/users/export. The file it sends opens in any spreadsheet, and the privacy page lists what it holds.

Applying to the affiliate programme puts you under its own agreement. You read that agreement and accept it before it binds you, and your account keeps the version you accepted.

What you owe us

A paid plan is the one thing you ever owe us for. You pay for it at the start of each term, by card, and you pay Paddle.

A paid plan is a licence to use Formbar on your own machines for the length of the term you bought. The software stays ours, and every right in it stays with us.

If you buy for a business registered for value added tax, put your VAT identification number on your organisation before you buy. We hand it to Paddle with your order, and Paddle decides from it how your purchase is taxed.

The one further thing your side carries is how the service gets used. We ban an account by hand when we decide it has abused the service, and the section on what ends an account states what a ban does.

What we owe you

We owe you a plan that matches the description, that works the way you would reasonably expect, and that keeps working through your term. That is §§ 327 ff BGB, and the sale terms page states it in full.

We owe you the updates that plan needs to stay in that condition through your term, security updates among them. We tell you when one is there.

We tell you before a price change reaches your next renewal, and you decide then. A term you already paid for keeps the price you paid for it.

If a payment fails we tell you, and we give you a fair chance to fix it before anything stops working.

We answer you at [email protected]. Tell us when something is wrong, and we either fix it or tell you plainly that it stays as it is.

We handle what your account holds the way the privacy page states, and every right that page names is yours. We answer at our own cost, and you keep your reasons to yourself. We answer within a month, and we tell you inside that first month if a request is complicated enough to need longer.

What ends your account

You end your account yourself. Deleting it takes one signed-in visit to your Security page, where the password you sign in with and one deliberate confirmation are all it asks for.

Deleting your account removes every record it carries, at the same moment: your organisation, your credit ledger, your orders and the entitlements they granted, the record of any free month you started, the Mac record, every configuration you synced, and the rest the privacy page names one by one. One record outlives it: our own copy of every payout document we raised for you. § 147 AO and § 14b UStG require us to keep that copy. The term is ten years, counted from the end of the year we raised the document. The copy holds the document as we sent it, with the details § 14 UStG requires it to carry. It also holds the date its term ends, and the privacy page lists those details. We alone read it. Once the term ends, we delete it automatically.

We can ban an account, and we do that by hand when we decide it has abused the service. A ban ends every plan your organisation holds. That is us ending the contract for good reason, so you get back the unused part of the term you paid for. A ban also marks the device your free month ran on, so a fresh account on that device meets the same refusal. The ban stands as two fields on your account record, and lifting it leaves every plan it ended where it stands.

What ends a paid plan

Ending a paid plan is its own act, on your Subscription page. You stop the renewal there, it takes one press, and you keep your reasons to yourself. The term you already paid for runs to its end, and you keep the plan until then.

We can also end that contract ourselves, for good reason. If we do that mid-term, you get back the unused part of the term you paid for.

Deleting your account is its own act, on your Security page, and the section above states what it takes.

Where the rest of it is written

The sale terms page covers buying a paid plan: what you are buying, how the contract comes about, your right to withdraw, how a refund works, and which law governs that purchase.

The referral terms page covers your referral link: what a referral earns you, and what it takes for one to count.

The privacy page covers what we hold about you, what each record is for, and every right you hold over it.

The Imprint carries the full provider identification German law requires.

Changes to this page

We rewrite this page when these terms change, and we say so when we do. The version marked below the heading names the edition you are reading.